Strategic Accounts Servicing team (SAS) Job in Bengaluru at Plum Insurance

Plum is hiring for the role of Strategic Accounts Servicing team (SAS)!

Responsibilities of the Candidate:

• The Strategic Accounts Servicing Team is responsible for the dedicated processing and servicing of all health claims for key strategic accounts.
• The primary purpose of this team is to deliver streamlined and efficient claims management, ensuring timely resolution and exceptional service tailored to the unique needs of each client.
• By serving as a single point of contact for health claims-related inquiries and processes, the team enhances client satisfaction, promotes trust, and drives continuous improvement in service delivery.
• The Strategic Accounts Servicing Team is committed to optimising claims processing workflows, facilitating effective communication with clients, and leveraging insights to enhance the overall client experience while supporting the organization's strategic goals.

Requirements:

• At least 2 -4 years of experience in Health Insurance claims role
• Excellent written and verbal communication
• Should have experience in customer service by directly managing the customers