Store Manager Job in Delhi at Vodafone Idea Limited

Vodafone Idea Limited is hiring for the role of Store Manager!

Responsibilities of the Candidate:

• Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets, etc.) at a VI store
• Ensure and monitor the quality of acquisition through the store
• Deliver revenue targets for the store
• Increase revenue per footfall by aiding customers’ purchase decisions
• Achieve profitability (Return on investment) targets for the store
• Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
• Manage churn and achieve customer satisfaction for walk-in customers
• Ensure adherence to store processes in terms of documentation and systems
• Ensure infrastructure/store upkeep 
• Maintain availability of stock at the store while adhering to norms
• Ensure appropriate placement of pop-ups and product displays at the store
• Execute marketing, branding, and promotion activities
• Ensure fliers/ brand POS are available at the store Resolve channel-specific issues within specific timelines
• Resolve store-specific issues within specific timelines 
• Keep employee retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees
• Identify gaps in the performance of the immediate team and ensure training to bridge the same.

Requirements:

• Experience of 1-5 years
• Experience in retail store and customer relationship management
• Revenue Target achievement and cost management
• Professional qualifications (Essential): Graduation
• Professional qualifications (Desired):  full–time post-graduation in business management/MBA.