Storage Engineer Job in Bangalore at Hewlett Packard Enterprise

Hewlett Packard Enterprise is hiring for the role of Storage Engineer!

Responsibilities of the Candidate:

• Be part of a 24/7 IT Storage operations team and will be directly responsible for storage and backup processes.
• Take a leadership role with customer teams and internal teams to resolve Storage problems, maintain managed backup operations and, when necessary, to return systems to operational status. 
• Lead communication between technical teams, customers and internal organizations to fulfill customer needs and accomplish customer satisfaction.
• Provide remote technical support & troubleshooting (via e-mail, remote access, phone) on complex Storage Solutions including DDN Storage hardware and software. Knowledge on Backup software, backup & recovery concepts will be added advantage.
• Demonstrate a thorough technical and business understanding of client’s needs, including how those pertain to DDN products and services.
• Write, proofread and submit knowledge-base articles.
• Provide status and progress reports for storage & backup environment-related activities and tasks on regular/periodic basis.
• Communicate complex technical topics to the varied knowledge levels of external customers.
• Develop positive and trustworthy relationships with customers and Account Teams.
• Multi-task and manage competing priorities, ensuring all objectives are accomplished.
• Provide reliable information: Builds credibility in a resource role by remaining factual and timely in providing information; maintains his sources for quick access to time-sensitive information and to stay abreast of new developments; proactively educates customers or shares information as part of the service they deserve.
• Seek information that will be useful but is not readily available to colleagues; enjoys being sought for advice and instruction; spend the time to build a base of knowledge that ultimately helps others to be more effective.
• Develop and implement resolutions to identified problems, and follow standard practices and procedures.

Requirements:

• Professional degree or equivalent experience and 4+ years related IT experience.
• Administration of DDN Storage – local & remote replication, performance, etc.
• Hands-on experience in Operations and Support on DDN or Lustre Storage from any leading vendor in the industry
• Aptitude towards problem-solving and troubleshooting skills on enterprise storage, replication, de-duplication, compression, thin-provisioning, and virtualization, including log analysis.
• General knowledge of networking concepts and iSCSI protocol.
• Basic knowledge & understanding of Storage arrays.
• Minimum 3 to 5 years of experience in Administration and Implementation of DDN Storage.