Sr. Associate - Technology Services Job in Noida at MetLife

Metlife is hiring for the role of Sr. Associate - Technology Services!

Responsibilities of the Candidate:

• Ability to successfully reconcile participant indicative data and develop expertise related to the technical aspects of employee benefits and pension contracts
• Support Retirement & Income Solutions (RIS) initiatives and projects as needed through demonstrated knowledge of employee benefit and pension plans and systems used in their administration
• Serve as a continuing technical resource for contract inquiries following the transition from Implementation to the Operations Group
• Working autonomously, utilize product knowledge to perform complex technical implementation and data management/reconciliation tasks for new Pension Risk Transfer (Closeout) sales that includes:
• Interpreting contract provisions
• Review initial contract drafts to verify that MetLife systems are capable to support the provisions and suggest system enhancements as needed
• Strong project management skills including problem solving, attention to detail, analytical thinking and decisiveness
• Ability to balance client expectations with MetLife capabilities and understand the impact both administratively and financially
• Prepare and test automated calculations for new contracts; participate in special projects and enterprise initiatives
• Provide effective end-to-end support for IT process improvements:
• Document potential improvements to processes and systems, develop recommendations for manager approval, coordinate with internal business partners to document business requirements, perform system testing and review test results
• General understanding of U.S. economy and employee benefits industry
• Perform other related duties as assigned or required

Requirements:

• Experience: 2-4 years of experience in the financial services support process.
• Knowledge and skills (general and technical)
• Proficiency with Microsoft Office tools, particularly Microsoft Excel
• Excellent organizational, interpersonal, and communication skills, both written and verbal.
• Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible.
• Other Requirements (licenses, certifications, specialized training – if required):
• Proficiency with Microsoft Office tools, particularly Microsoft Excel
• Excellent organizational, interpersonal, and communication skills, both written and verbal.
• Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible