SQL Support Engineer Job in Bangalore at Oracle

Oracle is hiring for the role of SQL Support Engineer!

Responsibilities of the Candidate:

• Deliver post-sales support for Oracle Fusion - SCM - WMS Cloud/WFM/BI Cloud.
• Serve as an Advocate for Customer needs.
• Resolve Technical and non-technical issues(Techno-Functional Support).
• Influence features in the product by giving consistent feedback to Product Management and Engineering teams.
• Collaborate with different technical teams like Cloud-Ops, Product Engineering, Product Management, Etc. to resolve customer issues.
• Take ownership of resolving customer issues and be responsible for sharing knowledge with internal Oracle employees on diverse customer issues/situations and escalated issues.
• Look at possibilities of automating issue resolutions for frequently reported issues and seek ways to reduce overall time to resolve.

Requirements:

• Candidates with 2 to 3+ years of experience can apply
• Preferred technical degree in BSc/MSc/MCA/B.E/B.Tech/M.Tech
• Demonstrates good understanding of Applications at functional and Technical levels (Any Application)
• Experience in any WMS Application Support or Implementation would be an added advantage
• Should be able to complete assigned duties with minimal direction from management
• Should be extremely analytical, with good knowledge of SQL and have great communication skills
• Open to work in night shift: 05.30 PM to 02.30 AM