Specialist- Travel & Expense Job in Hyderabad at IFF: International Flavors & Fragrances Inc.

IFF: International Flavors & Fragrances Inc. is hiring for the position of Specialist- Travel & Expense!

Responsibilities of the Candidate:

• Provide excellent customer service to employees related to T&E inquiries.
• Efficiently address inquiries from employees regarding policies, processes, and systems.
• Educate and train travelers and BU personnel on proper procedures for expense reporting, reimbursement, and past-due guidelines.
• Reconcile, research, and support credit card accounts.
• Handle helpdesk/customer service tasks.
• Research and resolve issues regarding traveler set-up or misapplied payments.
• Interact with peers and various management levels to address any credit card or expense inquiries.
• Ensure that all Citi Card payments are reviewed and paid on time.
• Review soft limits and audit flags to reduce risk and ensure compliance with travel policy and local tax and legal guidelines
• Assist Corporate Security and Corporate Audit in reviewing specific cardholder account reviews
• Educate BU personnel and travellers on best practices of expense reporting, past due accounts, and traveller terminations
• Monitor various reports for compliance
• Troubleshoot and resolve issues regarding batches or payment failures
• Improvise process by adding new activities or by eliminating non-value steps
• Provide/generate T&E reports/dashboards that will depict T&E spending.
• Subject matter expert on corporate credit card program and employee expenses
• Perform reconciliations on credit card end-to-end process.
• Review outstanding charges and communicate outstanding charges to employees and Shared Services Financial Leads 

Requirements:

• B.Com graduate or MBA postgraduate with a minimum of 6 months experience in the T&E process.
• Proficiency in Microsoft Office Suite, with emphasis on Excel
• Strong oral and written communication
• Prior experience with Travel and Expense Product Concur and TMS preferred.
• Flexible to work in any shift hours as assigned.