Specialist - recoveries Job in Bengaluru at Phone pay company

PhonePe is hiring for the role of Specialist - recoveries!

Responsibilities of the Candidate:

• Oversee daily business operations, collaborating with both internal teams and external partners to ensure seamless execution
• Develop and implement processes for areas under your purview, ensuring efficiency and effectiveness
• Understand and manage the requirements for billing and recovering payments for services rendered
• Act as a liaison between various stakeholders, including partner finance teams, to ensure smooth business operations
• Regularly analyze data to identify trends and deviations, providing insights and recommendations for process improvements
• Handle merchant-side escalations promptly, working with internal and external partners to resolve issues
• Maintain and update process documentation, identifying areas for automation and efficiency gains

Requirements:

• Bachelor’s degree in any discipline; preference for B.Com/M.Com holders
• Minimum 6+ months of experience in operations or the payments industry, with a background in billing and recovery processes
• Proficiency in Financial Statements, Accounting Entries, and Taxation
• Proficiency in Excel; knowledge of SQL is an added advantage
• Strong attention to detail with the capacity to analyze data trends and derive actionable insights
• Excellent verbal and written communication abilities to interact effectively with
  stakeholders
• Ability to embrace change with a positive attitude and a sense of urgency