Specialist, Order Management Job in Hyderabad at S&P Global

S&P Global is Hiring for the Role of Order Management Specialist!

Responsibilities of the Candidate:

• Responsible for ensuring all Sales Orders are accurately following SPDJI Sales Guidelines
• Performs data entry Salesforce
• Completes Invoicing in home-based system PIMS – (Product Information Management System
• Thorough review and processing of AUM (Assets Under Management) within macro-built templates
• Process renewals per SPDJI policies and provide clear communication to the Sales/Finance Team
• Understanding of basis points and an Index held within the S&P Dow Jones
• Follow up with clients for quarterly reporting of Assets Under Management
• Communicate across departments to ensure on-time invoicing and accurate billing
• Generate and provide metrics requested by SPDJI
• Ability to work independently and confidently respond to sales/finance
• Generate and manage ongoing spreadsheets/templates for the lifecycle of an agreement between AUM and SPDJI
• Responsible for accurate calculations of reporting provided by clients via sales agreements
• Ability to review agreements/contracts and have a full understanding of processes required to successfully invoice clients
• Due to work shifts, follow natural alignment to regional Sales Teams & create a good working relationship with Sales Teams, finance & corporate
• Maintain flexibility and a clear line of communication to/from management
• Understand when to question and escalate to avoid inaccuracy
• Work across SPDJI organization to resolve any client issues in a timely manner regarding invoicing
• Responsible for adhering to all audit requirements throughout the year
• All work is accepted via Cases in SFDC, document all communication around orders via SFDC
• Complete various assignments as required and/or assigned

Requirements

• Bachelor’s degree in any field (Finance/Accounting-related course is preferred but not required)
• Excellent oral and written communication skills.
• 1-2 years of related work experience or related degree.
• Customer service experience or working in a fast-paced environment with a Sales Organization
• Work overtime as needed during the month-end close.
• Flexible schedule to meet important deadlines.
• Intermediate knowledge of Excel is highly preferred.
• Strong organizational skills and ability to prioritize.
• Integrity, honesty, a positive attitude, strong attention to detail, and a desire to learn independently are all essential.
• Must be willing to work in US Shifts