Solutions Engineer Job in Bengaluru at DevRev

Devrev is hiring for the role of Solutions Engineer!

Responsibilities of the Candidate:

• Address technical inquiries, ensuring customers have clarity on our products and value proposition. Translate business requirements to technical specifications.
• Handle discovery meetings and research to find out exactly what the customer is looking for and what their unique challenges are.
• Conduct engaging and tailored demonstrations, showcasing the unique benefits and features of DevRev to potential customers.
• Collaborate closely with the Account Executive (AE) team, providing the necessary technical assistance and insights, to guide the deal from exploration to closure. 
• Maintain a keen awareness of AI & CRM industry trends and product offerings. Leverage this knowledge to excel in your Solutions Engineer role, ensuring you deliver unparalleled experience to prospective clients.
• Step into the role of a primary user of our DevRev platform. Through your interactions, capture demo insights, feedback, and solutions.

Requirements:

• BA/BS or higher
• Outstanding communication (written and spoken with fluency in English), collaboration, and follow-up skills
• You're a tech enthusiast with knowledge of the AI & CRM industry and SaaS applications
• Customer-centric and result-oriented, ability to get things done and a learning mindset
• Comfort operating in a fast-paced, high-demand, global environment
• Prior experience in a client-facing role within a SaaS company is a plus
• Open to travel within India and occasionally overseas