Solutions Delivery Analyst Job in Noida at Wipro Technologies

Wipro is hiring for the job role of Solutions Delivery Analyst!

Responsibilities of the Candidate:

• Provide day-to-day client and third-party administrator contact for participant processing inquiries.
• Participate & contribute to daily huddles and status meetings.
• Document task/ workflow analysis and comments in a concise, effective manner such that they can be easily understood by the participant.
• Develop and deliver client-specific operational training; monitor ongoing adherence to SOPs to ensure high quality.
• Work with the client team across shores to deliver against client requirements.
• Proactively identify training needs and provide necessary coaching as required to BOAs.
• Proactively seek performance feedback to build & enhance knowledge.
• Build and leverage partnerships across shores to deliver against client requirements.
• Create robust documentation & SOPs for the transition of activities between Ops and shared services, combined with ongoing coaching.

Requirements:

• Bachelor’s degree or equivalent work experience required.
• Good MS Office skills
• Good Communication Skill