Solution Engineer Job in Bangalore at Testsigma

Testsigma is hiring for the role of Solution Engineer!

Responsibilities of the Candidates:

• Provide 24x7 enterprise support to Testsigma customers to resolve/help automate complex test cases
• Debug the automated test cases written by customers and help them correct the tests cases, also give the best practices to avoid such issues in the future
• Automate the most complex test cases on behalf of the customer and walk them through the tests created
• Respond to public queries around Testsigma on forums. Actively contribute to the public & internal Knowledge-base
• Provide technical consulting to customers with our tutorials while automating their test cases
• Collaborate with Engineering, Product Management & Sales teams to fix product issues quickly & to provide product improvement ideas
• Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help document and improve FAQs, trivia, and tutorials

Requirements:

• Minimum 1-year experience in handling Technical Support
• Excellent command over written & spoken English and ability to simplify and convey complex technical issues to customers
• Basic Knowledge of test automation
• Basic understanding of software testing concepts and complete Software Development Life Cycle(SDLC)