Solution Consultant (Presales) Job at Zuddl

Zuddl is hiring for the role of Solution Consultant (Presales)!

Responsibilities of the Candidate:

• Analyze new prospects' requirements and develop a deep understanding of their business objectives and technical environment.
• Present and demonstrate Zuddl's software solutions to new prospects.
• Act as a subject matter expert on Zuddl's software solutions, including product features, benefits, and technical requirements.
• Tailor Zuddl product configurations to meet the unique requirements of each prospect.
• Assist new prospects in configuring Zuddl products to achieve their desired use cases, as well as suggesting innovative options to attain their ideal use case.
• Collaborate across departments such as product, engineering, sales, and customer success to ensure that prospects' requirements are fully understood and integrated into the software solutions.
• Be accountable for promptly updating existing sandboxes or building new ones in response to new use cases and feature releases.
• Create tools, processes, and optimal methodologies that guarantee new prospects and customers are obtaining the maximum benefit from Zuddl.

Requirements:

• Bachelor's degree with 1+ years of experience as a Solutions Consultant, Technical Consultant, or similar role.
• Deep understanding of software development methodologies and experience working in an agile environment.
• Possess robust technical skills and comprehension to provide comprehensive training and develop a profound understanding of base integration options (CRM, Marketing Automation tools, etc.), as well as customized integration setups.
• Demonstrate proficiency in managing new prospects and existing customer issues, de-escalating concerns and conflicts efficiently.
• Strong communication skills (written, verbal, presentation), with the ability to convey complex technical concepts to non-technical stakeholders in large enterprises.
• Strong problem-solving skills and ability to think creatively to propose solutions.
• Having a fundamental level of design proficiency, and familiarity with design tools such as Photoshop or Figma would be advantageous.