Software QA Engineer Job in Bangalore at Infinera

Infinera is hiring for the role of Software QA Engineer!

Responsibilities of the Candidate:

• Investigate and troubleshoot customer issues in both Production and Lab environments
• Provide root cause analysis and suggestions for corrective actions
• Produce and deliver Customer facing documents that explain technically complex issues
• Produce and deliver post-mortem actions to resolve issues in Customer networks
• Responsible for understanding the technical aspects of the supported product releases and diagnostic logs to provide expert advice concerning any issues that may arise
• Contribute to the development of Knowledge Base content
• Review new release of technical documents for accuracy and completeness
• Test and validate customized scripts prior to release
• Develop and support sustaining Technical Notes and Field Service Bulletins to be utilized by both internal and external operators.

Requirements:

• Prior experience with long haul or metro optical networks required
• Practical knowledge of Ethernet, SONET/SDH, DWDM and OTN
• Experience with optical test sets and solid optical troubleshooting skills using OTDR, OSA, BERT, optical power meters etc.
• Hands-on testing experience with ROADM, EDFA, Raman Amplifiers and Coherent Transponders
• Knowledge in TCP/IP networking, L2/L3 routing and switching is a plus
• Prior system test, scripting and/or new product introduction experience required
• Extensive experience with traffic generators and network protocols analysis tools
• Strong problem-solving skills, applicable to large and complex network scenarios
• Experience with creating PowerPoint presentations and Excel
• Highly detail-oriented, excellent analytical and troubleshooting skills
• Candidate must possess excellent interpersonal, oral and written communication skills.