Software-Implementation and Technical Support Consultant Job in Gurgaon at Insight

Insight Careers is hiring for the role of - Consultant !!!

Responsibilities of the Candidate

• Prepare and deliver scoping requirements discussions with existing and potential Insight clients, acting as a technical advisor to pre-sales activities.
• Provide technical implementation and configuration services to clients for software asset management (SAM) engagements, including installation and configuration of data connections, data extract, transform, and load activities.
• Work with other technical consultants to design, manage, and transform existing and future tooling solutions, including hosted, cloud, and on-premise instances.
• Collaborate with other consulting practices within Insight to assess, design, and onboard future tooling, compliance, and optimization solutions. Produce and maintain technical design documentation.
• Perform maintenance checks and technical review activities on existing tooling platforms and installations.
• Monitor and manage technical support topics from customers and teammates, liaising with Insight’s tooling partners for complex support tickets.
• Maintain and grow knowledge of product evolutions and new technical offerings, both internally and in the marketplace.
• Identify and propose opportunities to grow SLS technical capabilities that support the overall LCS strategy and add value to Insight clients.
• Identify and/or recommend efficiencies in the analysis the LCS team is undertaking through scripting, coding, and other methods.
• Take on additional responsibilities as reasonably requested by the manager.

Requirements

Minimum Qualifications / Skills

• Experience: 2+ years of experience with SAM tool – Snow Software.
• Technical Skills: Experience in end-to-end implementation and troubleshooting of Snow Software.
• Technical Environment: Experience working with Windows Server environments (Active Directory/GPO, Virtualization, IIS / Web Services) and Desktop environments.

Desirable / Good to Have Knowledge

• FinOps Tools: Knowledge about FinOps tools.
• Additional Skills: Networking, Security, SQL (not mandatory).