Software Engineering Professional - Time Off Job in Bengaluru at BT Group

BT Group is hiring for the role of  Software Engineering Professional - Time Off!

Responsibilities of the Candidate:

• Maintain our time off program for multiple countries within SuccessFactors.
• Deliver efficient and effective resolution to all employee queries and systems-specific requests, providing end-user support as needed.
• Act as a functional expert for time off, demonstrating associated best practices.
• Work with the wider HR Systems and Operations team and third-party vendors for system development in the time off area.
• Conduct requirements gathering and impact assessment for enhancement requests to ensure the proposed solution is ‘fit for purpose’.
• Perform quality assurance checks on system configuration and test workflows.
• Collaborate with cross-functional stakeholders as needed, training new functionality to the HR population.
• Produce and maintain system documentation (e.g., workbooks, training documentation, change control systems such as JIRA, etc.).
• Identify gaps and propose continuous improvement measures in assigned business processes.
• Participate in the operational project team for any relevant HR system implementations, especially relating to time off.

Requirements:

• At least 3 years of relevant experience in SuccessFactors Time Off
• Good Communication Skills
• Knowledge of Time Off processes and implementation experience
• Experience in client workshops for Time Off
• Ability to analyze business requirements and transform them into SF workbook
• Hands-on configuration experience with Time Off
• Expertise in project deliverables starting from planning, country mobilization, scoping workshop, project kick-off, user requirement blueprint, system configuration, configuration document, test plan creation, test execution, UAT regression testing, cut-over activities, deployment, Go-live, Hypercare activities, and support
• Ability to manage competing demands on time
• Ability to communicate with both technical and non-technical teams at different levels ensuring technical messages are ‘translated’ and understandable to end users and vice versa