Software Engineer - Product Integration Job in Bangalore at Lenovo India

Lenovo is hiring for the role of Software Engineer- Product Integration!

Responsibilities of the Candidate:

• Triage high volume of CR's reported from various test cycles and move them to respective components for analysis and fix
• Provide 1st level analysis, close invalid issues, request additional info/logs when required, analyze logs to capture the issue before moving to another component
• Act as an interface between the test team and SW development teams to facilitate faster closure on the issues
• Provide initial cut analysis for the CR's which belong to Modem, Network component
• Debug Mobile side issues from Modem and network protocol stack perspective if requires deeper analysis
• Debug issues from UMTS/LTE/5G NR (SA, NSA) protocol stack
• Analyze issues from end to end and locate the module/area of the problem
• Raise support tickets with Qualcomm or MTK and follow up until the issue is fixed or root-caused
• Implement appropriate fixes based on suggestions from Qualcomm/MTP, if necessary
• Interact with team members to understand similar issues observed in earlier products and make decisions accordingly
• Collaborate with other components like RIL/Framework/SIM during root cause analysis
• Analyze and root cause Critical Milestone issues within 24 hours
• Analyze and understand Network signaling (Live/TE) to root cause issues

Requirements:

• Bachelor's or Master's degree in Computer Science, Electrical/Electronics Engineering, or a related field
• Experience between 3 to 7 years in software development, triaging
• Good understanding on Android OS/system
• Hands-on experience with UMTS/LTE/5G NR (SA, NSA) Modem and network protocol stack. (NAS/MM/GMM/EMM/ESM/RRC/MAC/RLC/PDCP/L1) development or debugging
• Experience with IMS-related technologies (SIP/VOLTE/VOWIFI/VILTE/SMS/VONR/VINR)
• Proficient in using Configuration management tools like Gerrit/Git
• Familiarity with QXDM Chipsets/tools (QCAT, QXDM, etc) or MTP (ELT, etc) chipsets
• Preferable experience with advanced tools like Wireshark