Software Engineer Job in PAN India at Incedo
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Software Engineer
Incedo
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- PAN India
Skills Required
- Maven
- Git
- Java
- REST APIs
About this Job
Incedo is hiring for the role of Software Engineer!
Responsibilities of the Candidate:
- Application Support:
- Provide technical support for a range of applications built on Java and running on Linux servers.
- Diagnose and resolve application-related incidents, ensuring minimal disruption to users.
- ServiceNow Utilization:
- Utilize Zendesk or similar ITSM tools to manage and track incidents, problems, changes, and service requests.
- Assist in configuring and customizing Zendesk to optimize support processes.
- Incident Resolution:
- Collaborate with onshore and offshore teams to address application-related incidents efficiently and within defined SLAs.
- Communicate effectively with end-users to gather information and provide timely updates on incident status.
- Documentation and Knowledge Sharing:
- Create and maintain detailed documentation of application support procedures, troubleshooting steps, and best practices.
- Promote knowledge sharing within the support team to enhance collective expertise.
- Performance Monitoring:
- Assist in monitoring application performance and identifying areas for improvement.
- Work closely with development teams to optimize application performance and reliability.
Requirements:
- Excellent Communication Skills
- Familiarity with IT service management (ITSM) processes and principles.
- Strong analytical and problem-solving skills.
- Ability to work effectively in an offshore support model.
- Basic knowledge of security practices and regulatory compliance is advantageous.
- Must be ready to work for 24*7 rotational shifts
- Ability to work autonomously in a fast-paced environment;
- Basic knowledge on data structures, concurrency, and Java
- Basic hands-on experience with development tools (Maven, Git, and IDEs)
- Basic knowledge of databases and distributed systems
- Basic knowledge about UNIX systems
- Knowledge or experience in Java application support (namely log analysis)
- Knowledge on HTTP, REST APIs and JSON
- Knowledge of SQL database management, including understanding or experience with Cassandra databases
- Knowledge on technologies like J2EE (using Tomcat and/or Websphere), Web Services (REST, JSON) and the infrastructure necessary to support a dynamic website (load balancers, connecting to databases, etc)
- Knowledge on messaging systems (RabbitMQ, ActiveMQ or ZeroMQ)
- Qualifications
- A Bachelor’s degree in Computer Science or relevant background/experience in a related field
Eligible Degrees
+95 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Incedo
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