Software Developer Job in Hyderabad at S&P Global

S&P Global is hiring for the role of Software Developer!

Responsibilities of the Candidate:

• Provide support to stakeholders by answering queries and resolving issues related to the IBM OpenPages Enterprise Risk Management tool or Actimize tool.
• Train will be provided to learn and become proficient in using the IBM OpenPages Enterprise Risk Management tool and Actimize tool.
• Communicate with stakeholders through calls and emails, ensuring timely and effective resolution of their concerns.
• Attend scrum meetings to discuss project updates, prioritize tasks, and collaborate with the team.
• Participate in training sessions to enhance knowledge and skills related to the tool and risk management practices.
• Assist in the configuration and customization of the tool according to business requirements.
• Collaborate with the development team to identify and report any bugs or system issues.
• Document and maintain records of support activities, resolutions, and stakeholder interactions.
• Stay updated with industry trends and best practices in risk management to provide optimal support and guidance to stakeholders.
• Assist in testing new features and enhancements of the tool, providing feedback and suggestions for improvement. 

Requirements:

•  A bachelor’s degree in computer science, Information Technology, Risk Management, or a related field.
• 1-3 years of IT experience. Basic understanding of software life cycle. Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with SQL queries and creating reports, shell scripting & web services.
• Strong verbal and written communication skills to effectively interact with stakeholders and team members. Proficiency in English is essential.
• Ability to analyze and troubleshoot issues, identify solutions, and implement them effectively.
• Strong attention to detail to ensure accurate documentation and resolution of issues.
• Strong problem-solving skills to address stakeholder concerns and provide timely and effective solution.
• Ability to work collaboratively with team members and stakeholders to achieve project goals and objectives.
• Willingness and ability to learn new technologies, tools, and concepts related to Enterprise Risk Management and the IBM OpenPages tool.
• Focus on providing excellent customer service and a positive stakeholder experience.
• Strong time management skills to prioritize tasks for healthy work environment.