Software Deployment Analyst Job at Harris

Harris is hiring for the role of Software Deployment Analyst!

Responsibilities of the Candidate:

• Stage EDIS release upgrades and verify versions.
• Upgrade EDIS test servers and perform production upgrades for MEDHOST EDIS customers.
• Conduct post-upgrade validation checks (e.g., server reboots, service status).
• Troubleshoot EDIS test server issues and collaborate with escalation resources.
• Coordinate upgrade activities across teams and stakeholders.
• Monitor dayend before and after release upgrades.
• Perform pre-installation checks and respond to upgrade-related inquiries.
• Monitor upgrades via the version control panel.
• Escalate issues to development or appropriate support teams.
• Maintain detailed records in Salesforce, including upgrade tasks, errors, timestamps, and locks.
• Manage contract document uploads and validations as needed.
• Send enterprise release images and conduct preloads.
• Restart Linux services or servers during US CST overnight hours when required.
• Address software deployment case backlog.
• Manage team email and shared inbox in a timely and accurate manner to ensure customer satisfaction.
• Collaborate with management on project execution.
• Attend relevant MEDHOST or job-related training sessions.
• Work flexible hours, including nights, weekends, and holidays.
• Perform additional duties as needed to support MEDHOST clients.

Requirements:

• The qualifications we are looking for are mixture of work experience and educational background
• They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role:
• Experience with  IBM iSeries/AS400 (training available but strongly preferred).
• Familiarity with  Linux and Tomcat services.
• Proficiency in  Microsoft Office (Word, Excel, PowerPoint, Outlook) and IIS.
• Preferred experience in Microsoft Server and SQL Server administration.
• Ability to maintain confidential information.
• Strong customer service orientation with a sense of urgency and escalation capability.
• Eligible background per company hiring standards.