Social Media Manager Job in Mumbai at Hinduja Global Solutions Ltd

The ideal candidate;

• Will have a minimum of 5 year work experience as a Social Media Manager in an Agency
• Will have an in-depth understanding of all things digital and social media
• Will have to manage day-to-day handling of all social media channels such as Facebook, Instagram Twitter, LinkedIn, Pinterest, YouTube, etc. and adapt content to suit the different channels
• Will have to strategize and plan social media campaigns and create daily social content for different platforms.
• Must have a minimum of 5 year experience in creating social media content for different platforms
• Knowledge of scheduling and social analytics tools are preferred
• Will have to perform social media audience research and competitor social analysis
• Will have to monitor, track, analyse and report on performance on social media platforms using tools such as Google Analytics, Facebook Insights, Business Manager, etc. Knowledge of Social Media Ads are preferred
• Will have to manage monthly and yearly social media budgets
• Will have to communicate with client directly in terms of monthly billings, budgets, proposal, reporting and invoicing
• Will be fluent with branding and marketing concepts (including making presentations)
• Will be fluent with various digital media, channels and platforms and trending news
• Will be a multi-specialist and not only focus on content and strategy, but also interact with clients and manage internal and external expectations
• Will work on strategy, content, and branding, additional points if he / she has a creative eye and dabs in Photoshop / Illustrator and/or Canva
• Additional points if said candidate is already an influencer in the digital sphere

Candidates must:

• Have agency experience
• Have exceptional communication skills, written and spoken
• Possess a love for dealing with people
• Be Highly self-motivated and creative
• Be Pro-active and enjoy taking initiative
• Be Multi-tasker

HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 21,600 employees across 38 delivery centers in 6 countries.