Social Media Executive Job in Surat at Bigscal Technologies

Bigscal Technologies is hiring for the role of Social Media Executive!

About us:

Bigscal Technologies is a leading IT Development Company in Surat. We specialize in custom software development, mobile application development, web development, innovative web design, SaaS applications, sophisticated web portals, desktop applications, business process automation marketing, etc.

Responsibilities of the Candidate:

• Manage, create, and publish original, high-quality content.
• Demonstrate understanding of social customer service; work with internal teams to develop responses to complaints on owned social media channels and escalate to appropriate internal departments when needed.
• Administer all company social media accounts ensuring up-to-date content.
• Liaise with writers and designers to ensure content is informative and appealing.
• Collaborate with Marketing and Product development teams to create social buzz regarding new product launches.
• Facilitate client-company communication (respond to queries, get reviews, and organize chats and QA sessions).
• Train internal teams to integrate and maintain a cohesive social media strategy.
• Stay up-to-date with new digital technologies and social media best practices.
• Monitor, track, analyze, and report on performance on social media platforms using tools such as Google Analytics and Facebook Insights.

Requirements:

• Design social media strategies to achieve marketing targets.
• Direct the development and execution of the company's social media strategy. Oversee the management of Company-branded social media accounts and their design across all owned major social channels (i.e. Facebook, Twitter, LinkedIn, Instagram, etc.).
• Candidate should know Google ads and paid marketing.
• Experience working with creative agencies developing/managing content required.
• Solid knowledge of SEO and keyword search.
• Proven work experience as a Social media strategist or Social media manager.
• Hands-on experience using social media for brand awareness.
• Familiarity with web design and publishing.
• Excellent multitasking skills.