SME- RM Job in Kanpur at Aditya Birla Capital

Key Responsibilities:

• Build and maintain strong, long-term relationships with small media enterprise clients.
• Act as the primary point of contact, addressing client needs and ensuring satisfaction.
• Identify and onboard new small media enterprise clients to expand the company’s portfolio.
• Understand client requirements and offer customized solutions to meet their business goals.
• Drive revenue growth by cross-selling and upselling products or services.
• Stay updated on media industry trends, challenges, and opportunities affecting small enterprises.
• Provide insights to clients to help them navigate the evolving media landscape.
• Collaborate with internal teams to create strategic plans that align with client objectives.
• Monitor client performance and propose strategies to optimize their outcomes.
• Develop account plans and track key metrics to measure client success.
• Manage contracts, renewals, and payment processes efficiently.
• Prepare and present regular reports on account status, sales progress, and market developments.

Key Skills and Competencies:

• Strong understanding of the media and entertainment industry, particularly small and medium-sized enterprises.
• Excellent communication, negotiation, and relationship management skills.
• Proven ability to meet and exceed sales or account growth targets.
• Analytical skills to assess client needs and propose effective solutions.
• Ability to multitask and prioritize in a fast-paced environment.

Diversity, Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification, skills and experience.