Site Reliability Engineer (Observability) Job in Hyderabad at NTT DATA

NTT Data is hiring for the role of Site Reliability Engineer (Observability)!

Responsibilities of the Candidate:

• Designs and architects resilient and scalable systems, ensuring high availability, fault tolerance, and efficient resource utilization.
• Establishes and maintains robust Observability solutions to proactively detect system issues, performance bottlenecks, and security vulnerabilities.
• Continuously analyses system performance, identifies bottlenecks, and implements optimizations to improve system scalability, responsiveness, and resource efficiency.
• Leads capacity planning efforts, analyses system resource utilization, and forecasts future needs to ensure adequate scalability and optimal resource allocation.
• Deliver implementations or custom-scoped technical solutions to Logic Monitor customers in line with customer requirements and signed SOWs
• As Solutions Architect is responsible for architecting and the successful delivery of Logic Monitor-based Full Stack Observability solution.
• Duties vary from crafting advanced configurations of Logic Monitor, leading discovery, design & deployment working sessions with customers, and relaying product features and improvements to customers' CIO/CTO teams.
• Considered a Subject Matter Expert on all things Logic Monitor FSO solutions.
• Act as the subject matter expert for CMDB integrations
• Assist the Solution Architect where required in scoping CMDB integration projects
• Guide customers on best practices and how to leverage CMDB integrations in efficient scalable solutions.
• Attend remote working sessions with customers to drive successful FSO adoption - through the discovery, design, and deployment of the NTT Managed Services Platform.
• Identify gaps, feature requests or issues with ongoing solutions and escalate to LM product and development teams.
• Assists develop customer-specific, scripted solutions using Logic Monitor product features (Websites, Logic Modules, NetScans) and externally using the REST API

Requirements:

• Advanced technical expertise in Linux/Unix systems, networking, and system administration.
• Advanced proficiency in scripting or programming languages, such as Python, Go, Java, or Ruby.
• Advanced knowledge of cloud platforms (such as AWS, Azure, or Google Cloud) and associated services.
• Advanced proven expertise in performance monitoring, optimization, and troubleshooting using tools such as Prometheus, Grafana, or New Relic.
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Excellent communication, collaboration, and leadership skills.
• Advanced ability to optimize system performance, scalability, and reliability. Experience with performance monitoring and tuning tools (for example, Prometheus, Grafana, or New Relic) to identify bottlenecks, analyze performance data, and implement optimization strategies.