Site Reliability Engineer Job in Bengaluru at Visa

Visa is hiring for the role of Site Reliability Engineer!

Responsibilities of the Candidate:

• Provide 24x7x365 application support across multiple systems and technologies, including rotational on-call support during non-business hours.
• Apply configuration updates, operation break fixes, and other proactive maintenance activities to ensure the availability of production systems.
• Design and develop tools for automation, toil reduction, and process improvement.
• Understand application architecture and transaction flows to provide support to internal and external teams.
• Remediate cybersecurity findings to ensure compliance with audit regulations.
• Execute security patching following a follow-the-sun model.
• Work closely with development and support teams for problem identification and resolution.
• Provide verification for both Visa-related services, such as certificate installations and verifications, and Cardinal services, to ensure systems are correctly configured, compliant, and operational.
• Manage the lifecycle of standard products owned and used by PRE.
• Participate in functional and technical meetings throughout the development lifecycle.
• Provide direct support during production deployments.
• Manage and support incremental code pushes to production, ensuring that changes are deployed in manageable, low-risk increments to minimize disruption and facilitate rollbacks if necessary.
• Act as a limited change approver, ensuring that changes to the production environment are thoroughly reviewed and approved.
• Collaborate with DevSecOps teams to ensure new applications adhere to the security and high availability standards of Visa, while meeting operational hand-off requirements.
• Maintain accountability to ensure proper controls are in place for monitoring and observability of systems with the goal of 99.99% uptime.

Requirements:

• Relevant work experience in IT Operations, Systems Engineering, SRE, or
  similar discipline.
• Hands-on experience with Linux/Unix administration and basic network
  troubleshooting via CLI.
• Experience supporting and debugging distributed enterprise applications on
  Linux platforms (Java/Tomcat).
• Familiarity with logging and monitoring solutions at scale (Splunk, Grafana).
• Strong understanding of web security and protocols HTTP/S, SSL/TLS, DNS,
  and networking fundamentals to support enterprise APIs.
• Demonstrated experience with at least one scripting language or technology
  used for enterprise automation (Ansible, Powershell, Bash, Python).
• Working knowledge of high availability models, load balancing (f5-GTM, LTM)
  techniques, and proxy solutions.