Site Reliability Engineer Job in Bengaluru at LSEG

LSEG is hiring for the role of Site Reliability Engineer!

Responsibilities of the candidate:

• Work on various ingestion process, cloud applications, identify and resolve issues, ensuring feed delivery as per SLA and system availability.
• Resolve Incidents and Problems
• Fix and resolve ingestion failures, raising issues to appropriate teams when vital.
• Monitor ServiceNow for Incidents and Problems
• Analyse problems and decide on suitable resolutions
• Apply resolutions following the Quant Change Management procedure
• Report status to relevant business and IT teams
• Record progress of incident resolution in ServiceNow
• Follow documented incident management procedures
• Bug fixes and enhancements to Quant applications and products
• Collaborate with development teams to understand ingestion job requirements and optimize scheduling parameters for efficiency.
• Develop and maintain job scheduling standards, procedures, and documentation to ensure consistency and alignment to standard processes.
• Collaborate with infrastructure teams to prioritise and optimize system performance for ingestion processing workloads.
• Stay on top of industry trends and advancements on technologies, recommending changes to improve system reliability and performance.
• Design solutions for longer term fixes for bugs and minor functionality enhancement requests
• Implement fixes
• Update code repository with source code changes where necessary
• Update relevant Confluence/ documentation with changes
• Co-ordinate the Release process for new releases
• Work to the ITIL standard following Quant policies
• Building and supporting environments
• Maintain working relationship with Customer Support, Compliance, Development, Quality, and proposition
• Should be willing to work on shift based 24x7 as per roster

Requirements:

• Degree or equivalent experience, preferably in a technical field
• Excellent problem-solving and analytical skills
• Good interpersonal skills
• Strong understanding of product development lifecycle and methodologies　
• Demonstrable experience of leading a Team or similar role, preferably in a financial services environment.
• Experience of deploying via Jenkins, Pipelining in Gitlab and running batches in Cloud and on-prem environments.
• Good knowledge of DevOps and its related Technologies: CI/CD, Jenkins, Python, Terraform
• Good Windows/Linux System Administration skills
• Excellent SQL skills (MS\Oracle SQL)
• Good Scripting skills (Shell scripting, Python)
• Hands-on in version control repository/Deployment (Ideally GitLab)
• Experience in Service Now
• Experience with Risk and Application/Development Teams.
• Bachelor's degree or equivalent experience in computer science, information technology, or related field.
• Work effectively under pressure in a fast-paced, multifaceted environment.