Shift Lead Job in Bangalore at Swiggy Pvt Ltd

Key Responsibilities:

Operations & Quality:

• Support implementation of food & beverage SOPs.
  Monitor food quality, hygiene, and safety during the shift. 
• Ensure accurate order dispatching and minimize operational errors. 
• Coordinate with delivery partners to avoid pickup delays.  

Shift Management & Reporting:

• Ensure availability of products and proper adherence to shelf-life standards. 
• Maintain daily checklists, shift reports, and inventory updates. 
• Support GRN processes, wastage control, and daily sales forecasting inputs. 

Team Support:

• Conduct shift-wise team briefings and ensure staff hygiene. 
• Assist in training new team members on brand SOPs. 
• Drive staff engagement and support retention efforts.

Customer Experience:

• Ensure high food ratings and quick issue resolution during the shift. 
• Support CAPD targets by maintaining operational efficiency. 

SWIGGY PRIVATE LIMITED is a 11.1 Years old company, incorporated on 26 Dec 2013. It is classified as Private UnListed Indian Non-Government Company. Its authorized share capital is ₹1,66,34,30,30,990.00 ( ₹16,634.30 Cr ) and its paid up capital is ₹1,55,76,27,09,485.00 ( ₹15,576.27 Cr ). As per MCA the main line of business is Other Business Activities.