- Manage Retail Trade Settlement, including equity pay-in/pay-out of shares.
- Oversee auction settlement and closeout processes.
- Handle corporate actions by identifying eligible clients and ensuring timely distribution of entitlements (Dividend, Bonus, Split, Sub-Division, Merger, Demerger, etc.).
- Process pledge/unpledge requests of shares from clients.
- Support system enhancements through testing and implementation of back-office changes.
- Ensure timely and accurate regulatory reporting.
- Perform reconciliation of Demat holdings across Pool, CUSA, and other Demat accounts.
- Respond to client queries, audit queries, and inspection requirements.
- Liaise with internal teams and external stakeholders to resolve issues and drive improvements.

