Service Support Specialist Job in Chennai at Hitachi

Hitachi is hiring for the role of Service Support Specialist!

Responsibilities of a Candidate:

• Collaborate with the sales team to understand client requirements, project scope, and technical specifications for transformer services. This includes reviewing client tender documents, drawings, and specifications to develop a comprehensive understanding of the project.
• Cost Estimation: Conduct a detailed analysis of project requirements, including equipment, materials, labor, and any additional services or subcontracting needed. Prepare accurate cost estimates for the project, accounting for all relevant factors, such as transportation, permits,
  and contingency plans.
• Proposal Development: Based on the gathered information and cost estimation, develop comprehensive and competitive proposals for transformer 
  services. This includes outlining project timelines, deliverables, and pricing, ensuring alignment with client expectations and needs. Supplier and Subcontractor Management: Coordinate and collaborate with vendors, suppliers, and subcontractors to obtain competitive pricing and 
  ensure their ability to meet project requirements and timelines. Evaluate and select the appropriate suppliers and subcontractors in 
  consultation with the project management team.
• Compliance and Documentation: Ensure compliance with all client requirements, industry standards, and regulations in the tendering process. Maintain accurate and up-to-date documentation of all tender-related activities, including bid documentation, pricing updates, and 
  communication records.
• Communication and Coordination: Collaborate with the sales and project management teams to align project strategies, schedules, and deliverables. Act as a liaison between the company and potential clients during the tendering process, addressing their queries, and providing necessary information.
• Risk review: Provides information on the risk review process by Hitachi Energy Ltd. policy and sometimes participates in the risk review assessment.
  Lost proposals: Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business Unit to obtain better future results.