Service Officer Job in Mumbai at Kotak Group
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Service Officer
Kotak Group
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Mumbai
Skills Required
- Customer Service
- Cross Selling
- Communication Skills
- Analytical skills
About this Job
Kotak Group is hiring for the role of Service Officer!
About the Company:
The Kotak Mahindra Group is a major Indian financial services conglomerate founded in 1985. It provides a wide range of services, including commercial banking, stock broking, mutual funds, life and general insurance, and investment banking. The group expanded by becoming India's first non-banking finance company to convert into a bank in 2003, which is now Kotak Mahindra Bank. The group has a presence in several countries, including the UK, US, and Singapore.
Responsibilities of the Candidate:
- Manage cash and non-cash transactions efficiently and accurately
- Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing
- Provide general banking information and resolve customer queries promptly
- Maintain high standards of speed and accuracy in all transactional processes
- Identify and promote cross-selling opportunities for other banking products and services
- Ensure a positive and professional customer experience to foster loyalty and referrals
Requirements:
- We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team.
- The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience.
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Kotak Group
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