Service Engineer Job in Bangalore at AMETEK

Ametek is hiring for the role of Service Engineer!

Responsibilities of the Candidate:

• To provide installation support for AMT Scientific Instruments products at customer location as per customer contracts /agreed standards.
• To provide end user online / onsite (end user facility) training to help them familiarize, operate and maintain the instrument as per agreed customer contract terms.
• To contact customers to assess the problems and advise necessary action required to include quotation by E-mail.
• Provide Application support to the end users.
• Create opportunities to grow service review through revenues such as a paid preventive maintenance service/ annual calibration or upselling opportunities.
• Provide technical support to customers.
• Managing AMT Service Centre in India and handling service activities for the instruments coming to the lab for repair services.
• Develop strategies & work with Area Sales Manager for maximizing penetration of the company’s products in the region
• Work with the US/UK Technical Support, Customer Support and Production groups to ensure that a teamwork environment is established, and customer service and support is of the highest standard.

Requirements:

• High level of communication/Interpersonal skills (Verbal and written)
• Experience of Component level Service is preferred.
• Must be self-motivated, able to work alone and with others. (At all levels across the country)
• Good organizational skills.
• Good Knowledge of Electronics Testing and fault finding.