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Service Coordinator Job in Mumbai at Bitsy Infotech Pvt. Ltd.

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Service Coordinator

Bitsy Infotech Pvt. Ltd.

  Full Time Job

  1.8L-2.16L per annum

  0-1 years

  Posted  30+ days ago

Location
  • Mumbai
Skills Required
  • Cold Calling
  • Public Speaking and Presentations
  • Client Relationship Management
  • Communication Skills
About this Job

The contents of this role is :

To manage calls of customers

Co-ordinating with the engineers

Assigning calls to engineers & taking daily update

Managing & updating OCR (Online Software Package) for engineer calls & customer details along with their Annual Monthly Contract (AMC)

Maintaining AMCs of customers by sending reminders regarding contract renewal, new contracts, feedback regarding service, etc

Manging the cash flow & receipts of chargeble calls

Performing Tasks given by the Director/Service Manager/TL/HR on time

Will report to the Service Manager/TL/HR of the company

Along with Etiquette & mannerisms you will also be evaluated for the above contents on monthly basis

Managing & updating OCR (Online Software Package) for engineer calls & customer details along with their Annual Monthly Contract (AMC)

Managing the cash flow & receipts of chargeable calls

Who can apply
Work Experience: 0-1 years
Eligible Graduation Years: 2019, 2020, 2021
Min. Percentage: 45
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

Job Round

Round 1 :

Technical Interview

Round 2 :

HR Round

Round 3 :

Telephonic/Skype Interview

About Bitsy Infotech Pvt. Ltd.
A plaethora of hitech gizmos, abundance of sophisticated products, variety of choice, great offers & prices, but no friend to guide through the maze. No experienced & mature person to help us understand the right solution that is the state of affairs at computer stores. Bitsy.biz fills this gap your friendly neighbourhood it solution store. Bitsy.biz is a chain of dedicated IT solution stores spread across Mumbai, bringing IT solutions close to you. Managed by IT professionals with years of technical experience, we provide not just computers but also assist you in deciding the right solution for your unique need all this at great prices & friendliness that creates a lasting relationship.
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