Service Coordinator Job in Mumbai at Bitsy Infotech Pvt. Ltd.
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Service Coordinator
Bitsy Infotech Pvt. Ltd.
Full Time Job
1.8L-2.16L per annum
0-1 years
Posted 30+ days ago
Location
- Mumbai
Skills Required
- Cold Calling
- Public Speaking and Presentations
- Client Relationship Management
- Communication Skills
About this Job
The contents of this role is :
To manage calls of customers
Co-ordinating with the engineers
Assigning calls to engineers & taking daily update
Managing & updating OCR (Online Software Package) for engineer calls & customer details along with their Annual Monthly Contract (AMC)
Maintaining AMCs of customers by sending reminders regarding contract renewal, new contracts, feedback regarding service, etc
Manging the cash flow & receipts of chargeble calls
Performing Tasks given by the Director/Service Manager/TL/HR on time
Will report to the Service Manager/TL/HR of the company
Along with Etiquette & mannerisms you will also be evaluated for the above contents on monthly basis
Managing & updating OCR (Online Software Package) for engineer calls & customer details along with their Annual Monthly Contract (AMC)
Managing the cash flow & receipts of chargeable calls
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
Job Round
Round 1 :
Technical Interview
Round 2 :
HR Round
Round 3 :
Telephonic/Skype Interview