Senior Technical Consultant Job in Bangalore at Adobe Inc.

• Provide advisory, consulting, and technical implementation services to customers on the Adobe Experience Platform and Adobe Journey Optimizer
• Assess customer requirements, pain points, and  goals and make recommendations on solution architecture, design, and roadmap
• Configure Adobe Experience Platform services like Identity Service, Data Storage Layer, Profile dataset, Real-time Customer Profil,e etc.
• Implement data ingestion from various sources like CRM, MPNs, Website data, and  Mobile apps using APIs, Experience DataModelsl (XDM), schema,s and mappers
• Create customer, visitor, and product audiences using segments and AIML-powered segments
• Configure destinations to activate audiences in channels like email, Journey Optimizer, Ad Cloud
  and CRM systems
• Implement Journey Optimizer features like journey orchestration, triggers,automations, actions, messages, and offers
• Develop custom applications, workflow, and APIs to extend the platform as per customer needs
• Troubleshoot technical issues, debug and optimize the  performance of customer implementations
• Provide post-go-live support, enhancements, maintenance, and upgrades for customer solutions
• Conduct product training, knowledge transfer and share best practices
• Track product updates and improve solution recommendations for evolving customer needs

Requirements:

• 2+ years of implementation experience with Adobe Experience Cloud products especially Adobe Experience Platform and Journey Optimizer
• Expertise in deploying, configuring,g and optimizing all major Experience Platform services and Journey Optimizer features
• Strong SQL skills for querying datasets, implementing data transformations, cleansing data, etc
• Hands-on experience developing custom applications, workflows, and integrations using Experience Platform APIs
• Deep familiarity with Adobe Experience Platform and Journey Optimizer technical implementations including:
  • Setting up source connectors and ingesting data using the API and UI
  • Configuring Experience Events (XDM schemas) for capturing data from sources
  • Creating audience segments using custom and AI/ML-based segments
  • Triggering journeys and activations based on segments and profiles
  • Implementing journey automation, actions, and messages
  • Integrating with destinations like CRM, email, etc.
• Hands-on experience developing using the Platform APIs and SDKs in a language like:
  • JavaScript for API calls
  • Java for extending functionality with custom connectors or applications
• Expertise in data modeling for multi-channel needs using the Experience Data Model (XDM)
• Familiarity with configuring IMS authentication to connect external systems to Platform APIs
• Experience developing, debugging,g and optimizing custom server-side applications
• Proficiency in JavaScript, JSON, REST API,s and SQL
• Expertise in  ingesting data from sources like Adobe Analytics, CRM, Ad Server, Web and Mobile
• Strong understanding of concepts like multi-channel data management, segmentation, orchestration, automation, and personalization
• Understanding of data structures like JSON for representing data in APIs, Data Tables for processing tabular data, and  Streaming data flows
• Experience automating technical tasks using tools like API integration tests, Postman for API testing, Git for source control
• Excellent documentation and communication skills with the ability to present technical recommendations to customers
• Experience troubleshooting complex technical issues related to APIs, data ingestion, segments, destination, etc.
• Self-starter with the ability to manage resource constraints, changing priorities, and tight deadlinesProblem-solving mindset with the ability to constantly improve and optimize deployed solutions