Senior Solutioning Manager Job in Gurugram at Pidge

Key Responsibilities

Solution Design and Vendor Mapping:

• Develop logistics solutions for key accounts by mapping the most efficient vendors in the network to specific account requirements.
• Design operational frameworks that leverage cross-utilization of Pidge’s vendor network to ensure optimal coverage and utilization.

Commercials Creation and Negotiation:

• Create customized commercial proposals for each account, aligning costs, revenue targets, and profitability.
• Collaborate with Sales,and Operations teams to finalize competitive pricing structures and contract terms for new accounts.

Due Diligence and Field Assessment:

• Conduct on-ground due diligence to verify the readiness, capacity, and quality of vendors mapped for new accounts.
• Work closely with vendors and internal teams to address any logistical, operational, or compliance issues that may impact client satisfaction.

Hypercare Management:

• Lead the hypercare phase for new accounts, providing hands-on support and close monitoring to ensure a smooth onboarding and operational transition.
• Coordinate with cross-functional teams to proactively address any challenges, ensuring full client satisfaction during the critical early stages of implementation.

Continuous Optimization and Feedback Loop:

• Implement a feedback loop with clients and internal teams to refine solutions, improve vendor performance, and optimize resource allocation.
• Use data-driven insights to adjust logistics solutions, enhancing efficiency and service levels over time.

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field; MBA preferred.
• 6+ years of experience in logistics, network operations, hyperlocal and solution design.
• Proven experience in vendor mapping, solution creation, and commercial negotiations.
• Strong understanding of financial metrics and profit management within logistics or supply chain environments.
• Excellent organizational and project management skills, with a focus on process improvement and cross-functional collaboration.

Pidge Technologies, founded in 2019, is a Gurugram-based logistics tech startup transforming last-mile delivery in India. It offers AI-powered fulfillment, private and shared fleet solutions, and a unified dashboard for businesses. With over 50,000 fleet partners and presence in 200+ cities, Pidge helps SMEs scale operations efficiently while ensuring high service levels and real-time visibility.