Senior Resolution Coordinator Job in Chennai at Walmart
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Senior Resolution Coordinator
Walmart
Full Time Job
Not Disclosed
2-4 years
Posted 30+ days ago
Location
- Chennai
Skills Required
- Cold Calling
- Customer Service
- English language (Spoken)
- English language (Written)
- Problem Solving
- Customer Acquisition
- Customer Relationship Management
About this Job
Walmart is hiring for the role of Senior Resolution Coordinator!
Responsibilities of the Candidate:
- Take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues
- Communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction
- Exceed our customers’ needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference
Requirements:
- 2-4 years of relevant customer service experience
- Excellent written and verbal communication skills
- Able to interact professionally with customers.
- Ability to manage multiple tasks simultaneously.
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Walmart
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