Senior Representative (Customer Service Ops) Job in Bangalore at Keysight Technologies
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Senior Representative (Customer Service Ops)
Keysight Technologies
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Bangalore
- Gurgaon
Skills Required
- Customer Support
- Work Independently
- Technical Support
- Customer Satisfaction
About this Job
Keysight Technologies is hiring for the role of Senior Representative (Customer Service Ops)!
Responsibilities of the Candidate:
- Manage the License Delivery and Entitlement Management for Keysight EDA customers.
- Provide excellent customer support for license delivery via KSM.
- Be the first point of contact for licensing issues for the Field and customers--preventing calls to Technical Support.
- Collaborate with the KSM team to support license delivery transformation.
- Focus on the new web-based entitlement management solution to improve customer satisfaction and cut down on support calls by empowering end-users to perform a variety of tasks via a self-service web portal.
Requirements:
- Bachelor’s Degree, University Degree, or equivalent
- Requires ability to work independently and as part of a team
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Keysight Technologies
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