Senior Relationship Manager Job in Delhi at Aditya Birla Capital

Key Responsibilities

• Build and maintain strong relationships with high-net-worth individuals, corporate clients, or key accounts.
• Act as a trusted advisor to clients, understanding their financial needs and objectives.
• Identify and pursue opportunities to grow the client portfolio through networking, referrals, and market research.
• Develop strategies to achieve sales targets and revenue growth.
• Promote and cross-sell financial products and services, such as investment options, loans, insurance, and other solutions tailored to clients' needs.
• Stay updated on market trends, competitor offerings, and new product developments.
• Ensure a high level of client satisfaction by addressing inquiries, resolving issues, and providing timely and accurate information.
• Deliver a seamless and personalized customer experience.
• Ensure adherence to regulatory requirements, internal policies, and risk management frameworks.
• Conduct regular client reviews to mitigate risks and ensure compliance.
• Collaborate with internal teams such as product specialists, operations, and compliance to deliver comprehensive client solutions.
• Provide mentorship to junior relationship managers, supporting their professional growth.

Qualifications & Skills

• Strong knowledge of financial products and services.
• Proficiency in CRM tools and financial analysis.
• Excellent communication, negotiation, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Client-centric mindset with a focus on long-term relationship building.

Diversity, Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification, skills and experience.