Senior Processor Job in Chennai at Mphasis

Mphasis is hiring for the role of Senior Processor!

Responsibilities of the Candidates:

• Process loans from application to UW including but not limited to:
  • Order Payoffs
  • Validating Property Profiles
  • Pull & Upload the Purchase Agreement from Salesforce
  • Insurance Order
  • Pull Insurance Quote
  • Label documents from Blend to eFolder
  • Order Payoff
  • Order Translations
  • Order Credit Supplements
  • MI Orders
  • Collecting and analyzing documents to submit to Underwriting for final approval
  • Communicating expectations, requirements and program details through established communication standards
  • Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
  • Order all required verifications, documentation and subsequent follow-ups and ensure all timeframes and compliance requirements are being met
  • Verify conditions of approval which may include customer income/assets documentation, resolve routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances
• Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm 
• Ensure customer service surveys maintain the rating level designated by management
• Communicate with all parties involved in the transaction to keep them informed of the file status
• Review and analyze all necessary documentation, including borrower docs and third-party docs
• Interpret policies while analyzing applicant information, property and documentation

Requirements:

• 2+ years of current experience in Financial Services with Loan Processing experience preferred
• Knowledge of processing, underwriting and closing procedures
• Excellent customer service and communication skills
• Detail-oriented and excellent organizational skills
• Able to prioritize multiple competing tasks and manage time effectively in a fast-paced environment
• Problem-solver with strong analytical skills
• Adheres to directives, procedures and standards
• Ability to work in a paperless environment
• Candidates must be available to work outside of normal business hours when necessary