Senior Process Analyst- HR Job in Bangalore at IBM

• Update and process employee data in the HR System to provide accurate and timely information to a variety of HR Services.
• Interface with customers to resolve questions and issues regarding compensation administration/processes.
• Providing data for any internal business controls team as required.
• Ensuring compliance with the client’s existing standards.
• You will be required to have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.

Requirements:

• Minimum 3-5 years in Core HR & Issue Resolution for any International IT/ITES Companies
• Good verbal and written English language skills. Ability to communicate and resolve difficult customer service issues
• Expertise and knowledge in Core HR related processes (excluding Recruitment)
• Good knowledge of MS Excel
• Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
• Ability to troubleshoot and implement changes in his/her processes
• Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements
• Attention to details
• Teamwork – the ability to work well within the team is key to this role