Senior Officer/Team Leader(Newgen) – Center of Excellence - Newgen LOS Job in Gurgaon at Aye Finance Pvt. Ltd

Key Responsibilities:

• Configure modules in Newgen’s IBPS and NEMF platforms to meet functional business requirements.
• Perform form design and UI configuration using Newgen's Forms Designer and NEMF to create user-friendly interfaces for different user personas.
• Define and configure workflows using the Newgen Process Modeler to map business processes, set up task routing, decision nodes, escalations, and SLAs.
• Configure business rules using Newgen Rule Engine, including eligibility checks, credit policies, document checklists, and system validations.
• Set up queues, worklists, and access control for different roles (e.g., distribution, credit, central operations) using IBPS Administrator.
• Integrate third-party systems like credit bureaus, CKYC, UIDAI, banking systems, and internal APIs via configuration of service calls and connectors.
• Configure master data and reference tables for product types, loan schemes, charges, and document types within the IBPS platform.
• Set up automated notifications and alerts through the platform (email, SMS, or internal messaging) using IBPS Notification Management.
• Create and manage data capture templates and mappings for various stages of the LOS process. Prepare and execute test cases based on business scenarios for new features and enhancements.
• Evaluate and validate platform releases, fixes, and configurations shared by the LOS vendor.
• Continuously identify opportunities to improve the LOS by leveraging Newgen platform features and experimenting in the sandbox environment.
• Ensure prompt resolution of technology-related issues in a cost-effective manner.
• Manage the complete Software Development Life Cycle (SDLC) from requirement gathering to production deployment, including BRD preparation, functional specifications, UAT, and release coordination.
• Collaborate with business stakeholders to understand requirements and suggest optimal platform-based solutions, prioritizing configuration over customization.

Must Have:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 2–4 years of hands-on experience with Newgen IBPS and NEMF platform implementation or delivery, preferably in Indian retail lending or LOS environments.

Skill Set:

•   Strong functional knowledge of Newgen IBPS and NEMF platforms with experience in platform configuration.
• Understanding of retail lending processes and products in the Indian financial services sector.
• Business analysis capabilities with experience in writing Business Requirement Documents (BRD) and Functional Specifications (FSD).
• Ability to effectively communicate business needs to technical teams.
• Working knowledge of relational databases, including:
• Entities & attributes
• Data dictionaries and DML operations
• Writing SQL queries with joins, set operations, and sub-queries
• Strong verbal and written communication skills.

Aye Finance is a new-age finance company providing business loans to ​​small and micro enterprises across India​. Since 2014 we have continued to​ chart an exciting growth path in this under-banked segment while maintaining a high benchmark for credit quality​​.

These millions of profitable small and micro businesses are, essentially, locked out of the financial system.