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Senior Manager - Transitions Job in Gurgaon at Genpact

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Senior Manager - Transitions

Genpact

  Full Time Job

  Not Disclosed

  0-1 years

  Posted  30+ days ago

Location
  • Gurgaon
Skills Required
  • Client Relationship Management
  • Customer Service
  • Problem Solving
  • Analytical skills
About this Job

Genpact is hiring for the role of Senior Manager - Transitions!

Responsibilities of the Candidate:

  • Develop an understanding of the E2E solution and value being proposed
  • Give to the creation of the E2E Transition strategy/solution, along with the TL, by
  • Consolidating relevant inputs from cross-functional teams and Validating assumptions for the proposed digital compendium proposed.
  • Participate in Pre-Transition Workshops to gain further insight and fine-tune the solution to meet clients stated and unstated needs and own all RFP document updates and develop and refine Client engagement strategies with client expectations and relationship
  • management practices 
    Understand G’s Digital Compendium - Transformation Services offerings, solutions, digital assets, and their deployment toolkits - with a sharp focus on client/domain-specific agendas
  • Taps into internal networks – TLs / SMEs / SDLs / People Function etc. to identify significant ideas or customize existing transformation solution in accordance to client’s expectations
  • Owing expectations and gain relevant agreement/ownership to drive the Project agenda as laid out and Identify and communicate risks, and co-create change solutions throughout the Project period
  • Build foundational knowledge of revenue, AOI impact, and cost drivers for a business and Responsible for SLA Adherence during the transition lifecycle (90 days post go-live)
  • Foresee, assess, communicate, and mitigate project & process risks to impacted parties

Requirements:

  • Relevant experience in consulting and organizational change  
  • Digital Pseudo Native: Build a Digital Mindset
  • Strategic and Outcome Focused Client Interactions: Build positive relationships with the Client on a bedrock of Project / Change / Risk-based conversations 
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+96 More

Who can apply
Work Experience: 0-1 years
Eligible Graduation Years: 2025, 2024, 2023
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Genpact
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