Senior Learning Consultant - Technical Skills Development Job in Bangalore at LSEG

LSEG is hiring for the role of Senior Learning Consultant - Technical Skills Development!

Responsibilities of the Candidate:

• Training Facilitation: Deliver training sessions, both in-person and virtually, to diverse groups of employees.
• Learning Needs Analysis (LNA): Lead in conducting training needs assessments to identify targeted learning requirements (e.g. change in workflows and processes, tools and product updates or launches, and measure of success, as agreed with the business owners
• Training Program Development: Own and lead the plan, design, development, implementation, and evaluation of global learning programs, projects, events (pathways or individual learning courses) that align with business goals and employee needs using different learning principles, methodologies, and tools
• Program/Project Management: Lead global multi-functional projects of varying scopes and complexity
• Learning Evaluation: Ensure learning efficacy of our learning offerings and programs are assessed through feedback, surveys, knowledge checks or exams, and key performance metrics aligned to business performance targets
• Business Partnering & Consulting: Lead client partnerships and regularly engage with customers from various levels of seniority within and outside the team, e.g. SMEs, Team Leaders, and Directors, and build positive business relationships to efficiently support and deliver various learning requirements
• Governance: Follow standards and lead colleagues in aligning to the group’s learning success measures, internal processes and audits, e.g. maintenance of learning materials, and overall performance measures
• Problem-Solving/Innovation: Pioneer innovation initiatives. Keep yourself and the team up-to-date with industry trends in Learning & Development and provide recommendations to key learning issues and process improvements out of LNAs, administrative duties, and overall operational workflows

Requirements:

• Knowledge: LSEG Desktop, Enterprise Tech workflows, and Product support, e.g. Workspace
• Knowledge: Processes and Tools within Operations, e.g. Salesforce
• Skill (Basic-Intermediate Level): Training Delivery or Facilitation, face-to-face and virtual setting
• Skill (Basic-Intermediate Level): Instructional design, instructor-led and self-paced learning
• Project management experience is an advantage
• Up-to-date understanding of the latest industry trends on Learning & Development
• Excellent communication skills, with the ability to connect with colleagues in different roles across the organization
• Strong customer management and engagement skills
• Strong self-leadership
• Ability to work under pressure, against tight deadlines, and drive creative outcomes in unclear situations
• Ability to coach, mentor, and provide constructive feedback
• Dedication to continuous learning and self-development
• Technical certifications completed (at least 1 with goal to add in future for professional development) a plus:
  • RHCSA
  • AWS Cloud Practitioner
  • Azure Network Engineer Associate
  • VMware Certified Professional
• Knowledge (Intermediate-Advanced Level):
  • Cloud Technology (AWS, Google Cloud, Microsoft Azure)
  • Programming (SQL, Python, R, JSON)
  • AI (ML, NLP, DL, Gen AI, LLM)