Senior Executive - B2C Logistics Job in Mumbai at Purplle

Purplle is hiring for the role of Senior Executive - B2C Logostics!

Responsibility:

• Coordinate all aspects of B2C logistics day-to-day operations including Last Mile Deliveries, Middle Mile connections, transportation planning, route optimization, carrier management, and delivery scheduling.
• Oversee the fulfillment of customer orders, ensuring accuracy, timeliness, and compliance with service level agreements (SLAs).
• Data mining and analysis to churn out meaningful intelligence to improve Customer Delivery Experience
• Analyze key performance indicators (KPIs) to evaluate the effectiveness of logistics operations and identify areas for improvement.
• Develop and maintain relationships with third-party logistics providers, carriers, and other vendors to negotiate contracts, resolve issues, and optimize service levels.
• Familiarity with Indian topography, roads, and transportation routes to facilitate efficient logistics operations.
• Effective communication and coordination with different logistics
• stakeholders to ensure seamless operations.
• Prompt resolution of any issues related to pickups and drops to minimize disruptions in operations.

Requirements:

• Willingness to address emergencies in non-working hours.
• Understanding of basic logistics principles and processes to facilitate smooth operations.
• Skilful management of relationships with various stakeholders involved in
• the logistics chain.
• Oversight of third-party logistics providers to ensure adherence to service level agreements and quality standards.
• Monitoring and evaluating vendor performance to drive continuous improvement.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Engineering preferred.
• Prior experience in logistics operations or warehouse management preferred.
• Excellent communication, interpersonal, and problem-solving skills.
• Proactive attitude and ability to work effectively in a fast-paced environment