Senior Executive Job in Mumbai at ergode

Ergode is hiring for the role of Senior Executive!

Responsibilities of the Candidate:

• Responsible for vendor sourcing and outreach via email and phone to establish D2C (Direct-to-Consumer) accounts.
• Generate leads and achieve vendor onboarding targets.
• Coordinate with vendors to set up D2C accounts, including payment terms, inventory requirements, order processing, customer service, and returns/refunds.
• Prepare Standard Operating Procedures (SOPs) and share pre-analysis reports.
• Procure necessary documents such as Letter of Authorization (LOA) and Reseller Certificates from vendors
• Assist and coordinate with internal teams (inventory, order processing, customer service) to address queries and resolve issues.
• Generate vendor analysis reports, pricing analysis reports, and sales reports on a daily, weekly, monthly, and yearly basis.
• Build rapport with vendors and negotiate pricing, SKU selling exclusivity, marketing budgets, and promotions.
• Conduct invoice reconciliation.

Requirements:

• Bachelor's Degree in any Relevant field.
• Communication: Strong communication skills for effective interaction with vendors through various channels which helps Building positive and long-term relationships with vendors.
• Problem-solving: Ability to resolve queries and issues from vendors and internal teams.
• Sales: Understanding sales and marketing concepts to assist vendors in achieving their goals.
• Analytical: Analyzing market trends and vendor performance data to develop effective strategies.
• Time management: Prioritizing tasks and meeting deadlines when working with multiple vendors.
• Negotiation: Negotiating terms and conditions with vendors to impact profitability.
• D2C understanding: Knowledge of Direct-to-Consumer business models and related technologies.
• Familiarity with e-commerce platforms: Experience with different e-commerce platforms for vendor listing management.
• Cultural awareness: Understanding cultural differences when dealing with international vendors.
• Clear, persuasive, and professional interaction with vendors and internal teams.
• Building trust and long-term partnerships with vendors, acting as a reliable point of contact.
• Ability to influence vendors on pricing, terms, and promotional support.
• Handling vendor or internal team escalations quickly and effectively.
• Interpreting vendor performance data and market trends to recommend strategies.
• Managing multiple vendor accounts and ensuring timely delivery of reports/targets.
• Comfortable handling dynamic requirements, market changes, and vendor-specific challenges.
• Sensitivity when interacting with international vendors and adapting communication accordingly.
• Lead generation, outreach (calls, emails), and onboarding vendors into D2C channels.
• Understanding of Direct-to-Consumer business models, vendor policies, and listing requirements across platforms.
• Managing LOAs, reseller certificates, contracts, and ensuring all vendor compliance requirements.
• Pricing analysis, SKU exclusivity discussions, promotions, and marketing budget negotiations.
• Preparing vendor analysis reports, pricing comparisons, and sales performance dashboards (daily/weekly/monthly).
• Invoice reconciliation, payment terms, and basic understanding of vendor P&L impact.
• Working with inventory, order processing, logistics, and customer service teams to resolve issues.
• Proficiency in Excel/Google Sheets (pivot tables, lookups), CRM platforms, and familiarity with e-commerce marketplaces.