Senior Executive Job in Bangalore at EXL

EXL is hiring for the role of Senior Executive! 

Responsibilities of the candidate:

• Should possess analytical bent of mind and have worked or exposure in AR Cash application or back office collections process and disputes 
• Follow-up with customers/client/internal stakeholders for timely receipt of AR receivables. Responsible for timely and accurate application of customer’s payments, disputes resolution and back office activities to customers’ accounts in ERP
• Preparing daily / weekly / monthly reports
• Review daily bank reports to identify customer payments from customers
• Identify, analyze and either resolve all types of complex disputes, back office activities and  payment exceptions due to lack of remittance detail or refer them to Collections Analysts or other departments as appropriate
• Identify, analyze and either resolve all types of complex disputes, back office activities and  payment exceptions due to lack of remittance detail or refer them to Collections Analysts or other departments as appropriate
• Review daily bank report of check/wire transfer payments to identify payments from customers. Review unapplied cash, complex disputes and back office activities to identify root cause
• Research miscellaneous A/R items to provide details and check copies, to support audit work and as may be requested.

Requirements:

• Knowledge about O2C Cash Apps, collections, disputes and Bankruptcy
• Good oral and written communication skills
• Demonstrate creative problem-solving skills and propose resolution
• Strong interpersonal and communication skills