Senior Executive Job in Mumbai at Worldline India
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Senior Executive
Worldline India
Full Time Job
Not Disclosed
2-3 years
Posted 30+ days ago
Location
- Mumbai
Skills Required
- Customer Service
- MS Excel
- Analytical skills
- Problem Solving
- analysis
- reports
About this Job
Worldline is hiring for the role of Senior Executive!
Responsibilities of the Candidate:
- Attending and responding with solutions to daily emails from HDFC Bank for their e-commerce MEs
- Need to coordinate with internal teams to collect information for solving ME issues.
- Attend calls of the banking team, understand merchant requirements, publish MOM, coordinate and submit requirements with internal BA, and ensure end-to-end delivery.
- Receive MAF (merchant acquiring form) from the bank, scrutinize ME details, and onboard ME on the PG system. Share credentials with the bank.
- Prepare various MIS, dashboards and share them with the bank and internal team.
Requirements:
- 2 to 3 years’ experience in customer or ME services.
- Graduate or equivalent to graduation from any field
- Should have proficiency in English both verbal and written.
- Experience in working in email modules.
- Experience in working in MS excel with basic formulas, reports, analysis etc.
- Need to have analytical and problem-solving skills
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Worldline India
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