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Senior Centre Manager - Microfinance Job in Darbhanga at Bajaj Finserv

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Senior Centre Manager - Microfinance

Bajaj Finserv

  Full Time Job

  Not Disclosed

  1-2 years

  Posted  30+ days ago

Location
  • Darbhanga
Skills Required
  • Customer Service
  • Business Development
  • Branch Management
  • Communication Skills
About this Job

Bajaj is hiring for the role of Senior Centre Manager - Microfinance!

Responsibilities of the Candidate:

  • Conduct village surveys and prospecting in selected villages, explaining BFL MFI JLG product offerings to all attendees.
  • Source new customers in allocated locations, form JLG groups, and promote financial literacy among potential borrowers.
  • Collect and validate all information and documents for sourcing, ensure accurate data entry/upload on LOS, and follow the defined SOP process.
  • Coordinate with the Branch Manager for approvals and the Credit Operations Officer for disbursements as per process.
  • Plan and conduct center meetings for customers, ensure full participation, resolve queries, and promote top-ups/cross-sell opportunities. Manage a portfolio of 450–500 customers.
  • Ensure timely collections from customers during scheduled meetings and 100% recovery deposition at defined points as per SOP.
  • Conduct end-use monitoring of loans as per the process.
  • Maintain healthy relationships with borrowers and ensure complete compliance with all SOPs and branch operating practices.
  • Prepare and submit daily task reports to the Branch Manager.
  • Ensure recovery reconciliation with Credit and Operations Officers as per schedule.
  • Meet critical parameters like lead-to-login ratios as per performance metrics.
  • Maintain discipline in center meetings, strictly adhering to SOPs and the code of conduct.

Requirements:

  • Ensure quality sourcing of customers and achieve targets as defined.
  • Maintain regular collections, ensuring customers remain in the current bucket, and work to regularize and normalize delinquent customers.
  • Ensure 100% compliance on all business parameters with zero audit findings in the sourced customer segment or portfolio.
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+96 More

Who can apply
Work Experience: 1-2 years
Eligible Graduation Years: 2024, 2023, 2022
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Bajaj Finserv
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