Senior Business Digital Analyst - Digital Platforms Job in Pune at HSBC

HSBC is hiring for the role of Senior Business Digital Analyst – Digital Platforms!

Responsibilities of the candidate: 

• Driving Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment
• Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems
• Gain a clear understanding of others’ point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved
• Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope
• Coordinates requirements gathering, documentation, prioritisation and traceability working with multiple programme teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners.

Requirements: 

• Expert knowledge of Business Transformation Frameworks, Agile methodologies and best practice techniques
• Business analysis, requirements gathering and design techniques
• Change management and implementation management techniques and approaches
• Proven track record as an outstanding analyst or consultant
• Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, Operations and technology-focused projects
• Experience of business case development and a sound understanding of how design enablers underpin business benefits
• Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
• Previous experience of Digital Product Management. 
• Data driven analytical approach to problem solving, looking to understand the underlying causes, so that we can build a global solution rather than a series of point solutions
• An entrepreneurial drive, with the ability to deconstruct and solve problems