Senior Associate -Technical Support Job in Noida at Tech Mahindra
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Senior Associate -Technical Support
Tech Mahindra
Full Time Job
Not Disclosed
1-6 years
Posted 30+ days ago
Location
- Noida
Skills Required
- customer service
- Communication Skills
- interpersonal skills
- Analytical skills
About this Job
Tech Mahindra is hiring for the role of Senior Associate -Technical Support!
About Tech Mahindra:
Tech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes. With our promise to help our customers “scale at speed," we design future state solutions for industry leaders and offer innovative digital experiences that enable them to transform and scale at speed. Our aim is to enable enterprises, associates, and society to Rise for a more equal world, future readiness, and value creation.
Requirements:
- Minimum 12 months International Inbound Voice Experience
- Excellent Communication
- B2C Voice experience
- Candidate should have basic understanding of their KPI's & KRA's
- Candidate should be able to handle different customer queries & different types of customers
- Able to answer customer queries analytically and logically
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Tech Mahindra
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