Senior Associate Job in Panjim at Delhivery

Delhivery is hiring for the role of Senior Associate!

Responsibilities of the Candidate:

• Responsible for achieving revenue and volume growth targets for assigned accounts
• Ensure Collectibles and Outstanding is within the agreed Credit Period
• Develop and record business understanding of clients on CRM
• Cross-Sell various VAS (Value Added Services) offered by Delhivery
• Whatsapp NDR verification
• Communication Module
• Identification & execution of growth levers for volume and revenue growth
• Managing Commercial expectations of clients within agreed margin guardrails
• Operational levers like reducing RTO, ensuring high SLA
• Establish Founder/Co-Founder level connections across the client portfolio
• Identify reasons for any downtrend and record the next steps on CRM for execution
• Cross-Sell Delhivery’s Lines of Business where applicable - B2C Heavy,  LTL, Warehousing, Cross-Border,

Requirements:

• 1-2+ years of previous experience in SME Account Management or Inside Sales
• Comfortable in calling Office, and Excel - Use of Pivot Tables, vlookup, logic formulas
• Good communication skills - English & Hindi
• Data-oriented and Systematic approach.