Senior Analyst - Technical Writer Job in Pune at ciena

Ciena is hiring for the role of Senior Analyst - Technical Writer!

Responsibilities of the Candidate:

• Develop high-quality technical documentation like user guides, Upgrade guides, Deployment guides, online help, FAQs, release notes, etc.
• Ability to plan, schedule, and be flexible while meeting tight deadlines
• Review, revise, and maintain all existing documentation for accuracy and consistency.
• Translate complex technical concepts into clear, concise, and user-friendly content.
• Manage updates and revisions to technical literature.
• Ensure the content meets the company's style guidelines and adheres to best practices.
• Create visual aids like diagrams, charts, and graphs to enhance understanding. 
• Collaborate with developers and customers to identify and close gaps in documentation.
• Participate in our learning community, recognize trends and topics of interest, and create content that meets the needs of our customers.

Requirements:

• Bachelor's degree in Technical Writing, Computer Science, or a related field.
• Proven experience as a Technical Writer in the software industry.
• Excellent written and verbal communication skills.
• Strong ability to understand and translate complex technical concepts.
• Proficiency in technical writing tools and software.
• Familiarity with software development processes and methodologies.
• Attention to detail and excellent problem-solving skills.
• Ability to work independently and as part of a team.